PUBLIC NOTICE - - - Public Notice: Turbidity Notification On April 23, 2026, our water system violated drinking water requirements. Although this situation does not require that you take immediate action, as our customers, you have a right to know what happened, what you should do, and what we did to correct this situation. We are required to monitor your drinking water for turbidity (cloudiness) on a continuous basis (every 15 minutes) and report such results to the Louisiana Department of Health (LDH). This tells us whether we are effectively filtering the water supply. The Surface Water Treatment Rule (SWTR) requires our treated water to meet 0.349 Nephelometric Treatment Units (NTUs) or less in 95 percent of the measurements per month and never exceed a maximum allowable turbidity limit of 1.499 NTUs at any time. During the April 2026 compliance monitoring period, the New Orleans Carrollton Water Works was in violation of the Surface Water Treatment Rule. The violation occurred because the New Orleans Carrollton Water Works treated water turbidity level exceeded the maximum allowable limit of 1.49 Nephelometric Treatment Units (NTUs) on April 23, 2026, between 8:15 a.m, and 9:15 a.m. What should I do? There is nothing you need to do. You do not need to boil your water or take other corrective actions. If you have specific health concerns, consult your doctor. If you have a severely compromised immune system, have an infant, are pregnant, or are elderly, you may be at increased risk and should seek advice from your health care providers about drinking this water. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1-800-426-4791. What does this mean? Water quality samples collected in April throughout the distribution system did not indicate the presence of bacteria in the water. This is not an emergency. If it had been, you would have been notified within 24 hours. Turbidity has no health effects. However, turbidity can interfere with disinfection and provide medium for microbial growth. Turbidity may indicate the presence of disease-causing organisms. These organisms include bacteria, viruses, and parasites that can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. These symptoms, however, are not just associated with disease-causing organisms in drinking water, but also may be caused by a number of factors other than your drinking water. EPA and LDH have set enforceable requirements for treating drinking water to reduce the risk of these adverse health effects. Treatment such as filtering and disinfecting the water removes or destroys microbiological contaminants. Drinking water which is treated to meet EPA and LDH requirements is associated with little to none of this risk and should be considered safe. What is being done? This violation occurred under normal operating conditions, and a specific cause has not been identified; however, no subsequent violations have occurred, and our water system returned to compliance by 9:15 a.m. on April 23rd. For more information, please contact New Orleans Carrollton Water Works at (504) 865-0405 or waterinfo@swbno.org . Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. 191534-jun 17-1t $56.99